PCM provide UK wide support remotely using ADSL virtual private networking. It enables us to keep our support pricing low, as most issues can be resolved without the need for expensive site visits.

Our engineers can view your screen and identify the problem:

There is no need to follow instructions or for you to explain or understand system problems,

Just sit back while the remote engineer does the work!

To allow such remote access, client software must be installed by PCM. This software is provided free of charge for each computer! Router and associated firewall gateway must also be installed.