PCM can provide support throughout the UK remotely using ADSL virtual private networking. This enables us to keep our pricing low, as we can normally manage to resolve most issues without expensive site visits or the need for you to explain or understand system problems.

As our engineers can view your screen and see immediately what is wrong. The benefit to you is that there is no need to understand how to follow instructions, you just sit back while the remote engineer does the work! Remote Access software must be installed. The software allows us to remote control your computer. The remote access software is provided free of charge for each computer! Router Firewall Gateway must be configured.